Why dental practices are choosing MED-X to transform their RCM?
Fully Automated RCM
Boost efficiency and profitability with automated RCM that lets your team focus on patients.
Seamless Integration
Seamlessly integrate with your practice system for real-time insights and a smoother patient journey.
Built-in Compliance & Trust
Stay protected and trusted with HIPAA, GDPR, and SOC 2 compliant RCM.
How Med-X AI Handles Dental RCM from Start to Finish
Med-X AI operates the revenue cycle intelligently, generating the clean claim with up to 98% accuracy at the start of the eligibility process. This empowers team members to focus on care, not tracking down claims because the future of healthcare is human-first and AI innovation.
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Instant Smart Eligibility Checks
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From the moment an appointment is scheduled, Med-X AI checks the patient's insurance eligibility in the background. If errors are detected, Med-X proactively texts patients a secure hyperlink to upload their insurance card prior to the appointment. No more logging into portals or calling patients.
Free your front desk to focus on the patient experience, while improving eligibility accuracy, speed and real-time data retrieval.
Automated Pre-Auth and Claims Prep
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Med-X AI starts the pre-authorization process instantly. After treatment, Med-X generates clean claims with the correct CDT codes, bundles documents, and submits everything automatically — no back and forth required.
Claim Tracking & Resolution
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Once submitted, Med-X AI tracks each claim, flags delays or denials, and takes corrective action. Follow-ups are generated via a secure hyperlink which enables patients to easily upload insurance information, ensuring data accuracy and revenue flow without your team chasing payers.
Automated EOB, ERA, and Payment Posting
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Med-X AI matches incoming payments to the corresponding claims, posting them accurately and in real-time. EOBs and ERAs are automatically processed, keeping your books up to date without manual entry.
Live RCM Insights That Drive Growth
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Your team gets access to a live dashboard, showing collection trends, rejected claims with the identified cause, and payer performance. Med-X AI learns over time, offering smart suggestions that help your practice stay ahead.
Smart Eligibility checks begin Instantly
Med-X AI checks their insurance coverage of all scheduled patients in the background. No more manually logging into portals — your front desk is freed up, and surprises are avoided before the patient walks in for their appointment.
Automated Pre-Auth and Claims Prep
If a pre-auth is needed, Med-X AI starts the process instantly. After treatment, it generates clean claims with the right codes, bundles documents, and submits everything — no back and forth required.
Always-On Claim Tracking & Resolution
Once submitted, Med-X AI tracks every claim, flags delays or denials, and takes action. It follows up automatically, ensuring nothing gets lost and revenue flows in without your team chasing payers.
Automated EOB, ERA, and Payment Posting
As payments arrive, Med-X AI matches them to the right claims and posts them to the system — accurately and in real-time. EOBs and ERAs are fully handled, keeping your books up to date without manual entry.
Live RCM Insights That Drive Growth
Your team gets access to real-time dashboards showing collection trends, denial reasons, and payer performance. Med-X AI learns over time, offering smart suggestions that help your practice stay ahead.
What our Clients Say About Us
Med-X AI is not a dashboard you log into & forget. It is an agent that thinks & acts like a smart team member. Once it’s set up with your practice system, it starts taking action right away. No chasing. No micromanaging.
Having the data upfront helps us reduce errors in patient charts, ensures smoother insurance claim submissions, and ultimately contributes to a more efficient operational environment. Your efforts in implementing and maintaining this system are truly valuable and greatly appreciated.
Mansfield Family Dental
It's integration with our practice management software Carestack has been so seamless that I did not even realize at first that Med-X was the one behind the new information we were getting.
Alphadental
We are committed to the mental well-being of our team members. By establishing a system that harmonizes technological advancements with a personalized approach, we can facilitate organizational growth. Our collaboration with Med-X exemplifies this commitment, and we remain dedicated to retaining our talented staff.
How to use Revenue Cycle Management technology in your dental practice?
With "RCM automation" tools popping up everywhere, it's easier to ignore the buzz than try to figure out what all these companies actually do. So how should we be looking at these tools? Automation is a great word that often gets associated with RCM - it means my team doesn't do a particular task anymore, right?
How to avoid most common mistakes made during patient insurance verification?
Not all dental plans are identical. When verifying dental benefits for patients, particularly in situations of last-minute dental insurance verification, it is easy to overlook important details. However, a few significant oversights could potentially harm the dental practice's rapport with patients.
How does Med-X Al integrate with my current Practice Management System?
Med-X Al integrates with every major Practice Management System (PMS) in dentistry, as well as select orthodontics and endodontics systems. The solution seamlessly integrates insurance and payer data unique to each patient. Note that all data collaborations are HIPAA, GDPR, and SOC2 compliant, ensuring that every touchpoint of patient data remains private and protected with the Med-X domain.
What kind of reporting and analytics can I expect from Med-X AI?
Med-X AI provides real-time dashboards and automated reports covering claims status, collection rates, denial trends, and payment timelines. Practices using Med-X AI have seen a 20–30 percent improvement in claim resolution speed and significantly reduced revenue leakage, thanks to smarter, data-driven decisions.
Is Med-X AI easy to use for a dental practice team?
Yes! Med-X AI is built to be user-friendly with a simple interface that your team can learn quickly. There’s no complicated setup, and you can easily track revenue cycle processes. We also provide ongoing support to ensure smooth adoption.
How long does it take to set up Med-X AI in my practice?
Med-X AI typically takes only a few days to set up, depending on the complexity of your Practice Management System. Our team will guide you through the integration process to ensure everything runs smoothly from day one.
Instant Smart Eligibility Checks
Automated Pre-Auth and Claims Prep
Claim Tracking & Resolution
Automated EOB, ERA, and Payment Posting
Live RCM Insights That Drive Growth
